LEGAL
Acceptable Use Policy
1. PURPOSE AND SCOPE
This Acceptable Use Policy ("AUP") governs your use of the Outmate.ai platform, including the visitor-tracking pixel, enrichment, signals, workflows, integrations, and Copilot features (the "Platform"). It is incorporated into and forms part of our Terms and Conditions. Capitalized terms have the meanings given in the Terms and Conditions.
The Platform is provided for legitimate business-to-business ("B2B") go-to-market purposes only. You are responsible for ensuring that your use, and the use by anyone you authorize, complies with this AUP and all applicable laws.
2. LEGITIMATE B2B USE
Permitted use includes: identifying business accounts and professional contacts that have engaged with your own web properties; enriching business and professional contact records for your own sales and marketing; detecting and acting on business buying-intent signals; building and prioritizing sales pipeline against your ICP; and conducting B2B outreach to business contacts in their professional capacity, in compliance with applicable marketing and anti-spam laws.
You must have a valid lawful basis and, where required, consent for your processing of personal data through the Platform, and you must honor the rights and choices of the individuals concerned.
3. VISITOR-TRACKING-SPECIFIC OBLIGATIONS
You may deploy the visitor-tracking pixel only on websites that you own or are authorized to operate.
You must maintain a clear and accurate privacy notice and, where required, a functioning cookie-consent mechanism on any website where you deploy the pixel, disclosing the collection, identification, enrichment, and onward sharing of visitor data.
You must obtain and maintain all consents legally required from your website visitors, including for cookies, device fingerprinting, and tracking technologies, and for de-anonymization, particularly for visitors in the EU, EEA, United Kingdom, Switzerland, and India.
You must configure the pixel's privacy and consent settings appropriately and honor opt-out, suppression, and data-subject requests.
You must not deploy the pixel on, or use the Platform to identify visitors to, websites or pages: directed to children; relating to health, sexual orientation, religion, political affiliation, financial hardship, or other sensitive contexts; or where identification would be unlawful or deceptive.
4. PROHIBITED USES
You must not use the Platform to:
- (a)violate any applicable law, regulation, or third-party right, including data-protection, privacy, anti-spam, consumer-protection, and intellectual-property laws;
- (b)process or target individuals in their personal or consumer capacity, or build consumer (B2C) profiles, except to the limited extent of business-context professional data permitted by law;
- (c)collect, infer, or process special categories of data or sensitive personal information in violation of applicable law;
- (d)send unsolicited, deceptive, harassing, or unlawful communications, or communications that do not comply with applicable anti-spam laws (including, as applicable, CAN-SPAM, CASL, the ePrivacy regime, and equivalent laws), including failing to provide required identification and opt-out mechanisms;
- (e)re-identify individuals who have opted out, or circumvent consent signals, opt-outs, or suppression lists;
- (f)scrape, harvest, or bulk-extract data from the Platform other than through documented features and APIs, or use the Platform to scrape third-party sources in violation of their terms or applicable law;
- (g)resell, redistribute, or provide Enriched Data or Platform output to third parties except as expressly permitted, or use it to build a competing data product;
- (h)target, surveil, profile, or build dossiers on individuals for purposes unrelated to legitimate B2B sales and marketing, including stalking, discrimination, or any unlawful surveillance;
- (i)use the Platform for credentialing decisions, or for decisions about employment, credit, housing, insurance, or other matters that produce legal or similarly significant effects on individuals;
- (j)introduce malware or malicious code, probe or breach security, conduct denial-of-service activity, or interfere with the integrity or performance of the Platform;
- (k)misrepresent your identity or authority, or impersonate any person or entity;
- (l)use AI features to generate unlawful, infringing, defamatory, deceptive, or harmful content, or in violation of the acceptable-use terms of Outmate's underlying model providers; or
- (m)exceed, evade, or manipulate usage limits, rate limits, credits, or access controls.
5. ANTI-SPAM AND OUTREACH COMPLIANCE
If you use the Platform to send or automate outreach, you are solely responsible for compliance with all applicable communications and marketing laws, including providing accurate sender identification and a functioning opt-out or unsubscribe mechanism, honoring opt-out requests promptly, and maintaining the lawful basis required for your communications.
You must not use the Platform to send communications to recipients who have opted out or who must not be contacted under applicable law.
6. ENFORCEMENT
We may investigate suspected violations and may suspend or terminate access, remove content, throttle usage, or take other action we consider appropriate, with or without notice, to protect the Platform, its users, and third parties, or to comply with law.
We may report unlawful activity to authorities and cooperate with lawful investigations.
Violation of this AUP is a material breach of the Terms and Conditions and may result in liability, including under the indemnification provisions of the Terms and Conditions.
7. REPORTING AND CONTACT
To report a suspected violation of this AUP, contact rithik@outmate.ai.
This policy is provided for general information and does not constitute legal advice. Certain details (such as the legal entity name and jurisdiction of incorporation) are subject to final confirmation.